Frequently Asked Questions
Everything you need to know about your Kitten D'Amour experience.
How do I determine my correct size in Kitten D'Amour designs?
Since our garments are inspired by vintage silhouettes, we recommend checking the specific size chart located on each product page. Our designs often feature structured bodices, so measuring your bust and waist accurately is key to a perfect fit.
What is your return policy for online orders?
We offer returns for a store credit or exchange on full-priced items within 14 days of delivery, provided the garments are unworn with tags attached. Please note that for hygiene reasons, earrings and intimates cannot be returned.
Do you offer international shipping?
Yes, we ship our beautiful designs worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please be aware that international orders may be subject to local customs duties and taxes.
How should I care for my Kitten D'Amour garments?
To preserve the delicate fabrics and intricate details of our pieces, we generally recommend a cold hand wash or professional dry cleaning. Always refer to the care label inside each garment for specific instructions.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. For your convenience, we also offer 'Buy Now, Pay Later' options such as Afterpay and ZipPay, as well as PayPal.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team immediately. Once an order has been dispatched from our warehouse, we are unable to make any further amendments.